Subject: French Language Test - ntalaja bene gael
From: ntalaja bene gael <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 11 Jul 2019 05:23:41 -0400

| | Foreign Language Screening Test

Name | ntalaja bene gael
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

first of all .i should not panic . i wiill immdiediately ask the buyer to conformer his address and i have to assure the buyer that the pizza  it  wiil be deliver as soon as possible .and  i have  to call  my deliver boy  to  provide the right address  and  to be quick as much he can after that i have to follow  the process until the very end  or to make sure that the pizza has been delivered  so when i have the  confirmation  that the pizza has been deliver
and i have to call the buyer to apolosaz for the delay or the innconvience

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is  ntalaja bene gael
from dr congo  and i went to hight school after  completed   hight school and  i went for secondery  and lift for the univerty law for 3 yeurs  after  i came to in india to continue my  edication in public administrative
i do love cooking .reading.reseach and talking with frieds  as hobbies
i'm so socoiliazed person   i love to share ideas with people around me

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

good service c'est une service qui a maisue de satisfer les  clien et de bien savoir  que est ce que ton clien cherche et le mentre heureux dans
mais tan dis que excellent service  . c'est vraiment une service qui est a maisure de mentre les clien heurex et de le garder aussi pour une longue periode

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

c'est qui fait un bonne candidate dans une companies
s'est  la competence et l'experience  eyan avoir dans notre passe
comme moi  .j'ai eu a travailler dans beaucoup des companies aparti de ca  j'ai maintenat une bonne exceperience
qui me fais une bonne candida

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

en commenca d'ici a inde .j'ai eu a visite 4 ou 5  villes  mais dans tout les villes de la place j'aime trop pune parce que s'est une villes il y a plusier tourise viena pour etudies et en plus c'est une ville educative comme nous tous nous connaisons
les la population sont vraiment interece de connaitre d'autre culture  et le climat et bonne aussi
beaucoup des gens sont vraiment pose enver les etrange  et pas de probleme avec la nnourituer
je mangais  beaucoup des sorte de nouriture et visite dans plusier place a pune

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