Subject: Fwd: Japanese Language Test - Jenny Lalawmpuii
From: HR Livesalesman <[email-masked]>
To: viraat <[email-masked]>
Date: Wed, 10 Jul 2019 23:50:50 -0700 (MST)

Hi, 

Should we ask her to write longer answers or direct reject? 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Brian Sexton" <[email-masked]> 
To: "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 11:03:55 
Subject: FW: Japanese Language Test - Jenny Lalawmpuii 

From: Jack Huang 
Sent: Wednesday 10 July 2019 03:28 
To: Brian Sexton <[email-masked]> 
Cc: Geofrey Hassett <[email-masked]> 
Subject: Re: Japanese Language Test - Jenny Lalawmpuii 

Hi Brain, 

For this candidate, unfortunately the buyer's answers were too short to evaluate the JP skill test. 

No good enough. 

Thanks, 

Jack 

From: Brian Sexton 
Sent: 08 July 2019 16:11 
To: Jack Huang 
Cc: Geofrey Hassett 
Subject: FW: Japanese Language Test - Jenny Lalawmpuii 

Hi Jack, 

Could you please evaluate a 2 nd Japanese test? 

Kind regards, 

Brian 

From: Virat Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday 7 July 2019 08:36 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Japanese Language Test - Jenny Lalawmpuii 

Hi Brian, 

Can you please forward Japanese test for evaluation 

Kind regards, 

Viraat 

From: Jenny Lalawmpuii < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 06 July 2019 11:39 
To: Saurabh Dadu; [ mailto:[email-masked] | [email-masked] ] ; Virat Joshi; [ mailto:[email-masked] | [email-masked] ] ; [ mailto:[email-masked] | 
[email-masked] ] 
Subject: Japanese Language Test - Jenny Lalawmpuii 

	

	

	

Foreign Language Screening Test 

	

	

Name 	

Jenny Lalawmpuii 

Whats your first language 	

Japanese 

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	

I will apologize to the customer in regards to the mistake from our side and will try my best to reassure the customer that it wouldn't happen again in the future. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	

I am active, lively and sincere. I finished my M.A in Sociology and B.Ed. I was working as a teacher for about 15 years. Worked abroad in Japan and Bhutan. Currently working for a serviced apartment company as an Asst. Manger and Japanese speaker 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	

概念的には、「良い」カスタマーサービスを提供することと「素晴らしい」カスタマーサービスを提供することの主な違いは、前者では、おそらくあなたの顧客を満足させることがほとんどできないことです。後者では、あなたは彼らを満足させ続けるだけではなく - あなたは彼らも忠実に保ちます！ 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

私は献身的で、どんな仕事にも誠実に取り組んでいます。私はいつも仕事に全力を尽くします。私はまた新しいことを学ぶのが大好きで、もっと学ぶことができるのです。 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	

最近私は Dehra Dunn を訪れました。それは私の故郷のような丘陵地帯でした。私は家にいるように感じました。天気は素晴らしく、私は道路のほぼすべてのターンででこぼこのスピードブレーカーを楽しんだ。道端で売られていたクルミも楽しんだ。そこにいる人々はフレンドリーで、私はその場所をまた訪れたいと思います。