Subject: FW: Japanese Language Test - Jenny Lalawmpuii
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Sun, 7 Jul 2019 07:36:06 +0000

Hi Brian,

Can you please forward Japanese test for evaluation

Kind regards,
Viraat

________________________________
From: Jenny Lalawmpuii <[email-masked]>
Sent: 06 July 2019 11:39
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Japanese Language Test - Jenny Lalawmpuii

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Jenny Lalawmpuii
Whats your first language       Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I will apologize to the customer in regards to the mistake from our side and will try my best to reassure the customer that it wouldn't happen again in the future.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am active, lively and sincere. I finished my M.A in Sociology and B.Ed. I was working as a teacher for about 15 years. Worked abroad in Japan and Bhutan. Currently working for a serviced apartment company as an Asst. Manger and Japanese speaker
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?
概念的には、「良い」カスタマーサービスを提供することと「素晴らしい」カスタマーサービスを提供することの主な違いは、前者では、おそらくあなたの顧客を満足させることがほとんどできないことです。後者では、あなたは彼らを満足させ続けるだけではなく - あなたは彼らも忠実に保ちます！
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        私は献身的で、どんな仕事にも誠実に取り組んでいます。私はいつも仕事に全力を尽くします。私はまた新しいことを学ぶのが大好きで、もっと学ぶことができるのです。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     最近私はDehra Dunnを訪れました。それは私の故郷のような丘陵地帯でした。私は家にいるように感じました。天気は素晴らしく、私は道路のほぼすべてのターンででこぼこのスピードブレーカーを楽しんだ。道端で売られていたクルミも楽しんだ。そこにいる人々はフレンドリーで、私はその場所をまた訪れたいと思います。