Subject: Japanese Language Test - krishnna chandra
From: krishnna chandra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 29 Jun 2019 03:32:22 -0400

| | Foreign Language Screening Test

Name | krishnna chandra
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | You are working in Pizza hut as phone holder executive.You take an order from customer and informs him that,his order would be delivered in 30 minutes.The customer calls you back after 45 minutes that he had not received his Pizza yet.when you checked you realised that you make a mistake and you had entered his address incorrect.yYou have customer waiting on phone,whtat will you do in this situation?
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Myself krishna Chandra put up in west delhi,India.Graduated from delhi university B.com(p).Passed JLPT N4(July 2017) as well as N2(Dec 2018).In Oct/2016 i hired by T.V.S Motors as a sales exeuctive till date.I have four family member including me.father runs a self owned business,mother is home maker and elder sister doing job as a teacer in school.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Saizen o tsukushi anata no nouryoku o saidaiigen ni hakkisuru youu ni kokyaku ni sabisu o teikyou shimasu.
Anata no koukyaku ni rikaisuru- anata no risouteki na mikomi kokyaku to motto kantan ni hanshi,sorera o kokyaku ni kaemasu.
Manzoku no iku kokyaku o kakutoku koto wa,anata wa jisshen no bizinesu no tame ni anata ga suru koto ga dekiru motto mo yoi koto ni tsuite desu.Anata ga korera ni tsukaeru toki ni anata wa jisshen no hitsuyousei ni mo yakudachimasu.
Saigo no arumono wa hanbaisuru you ni suishou shinai de kudasai shikashi anata no kokyaku ni totte hontou no saiteki na mono o koryou ni irete kudasai.
Anata no dengon o shinchou ni to koukateki ni ataeru ue ni shouuishiki o tsutaeru.
Totemo yousa na kokyaku no sabisu ni totte- Anata ga kau mono ni tsuite no suisen o shinasai,kokyaku wa jissai ni kore o aai suru. Sono tame anata no chishiki wa kyouuushi,Koyaku ni anata wa seruman toshite dewa naku.Sono suisen wa kachi ga aru to kikan de aru to minasu you ni susumete kudasai.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Watashi wa eigyou tantou yakunin toshite 2.6 nen no keiken o mochimasu.
Ano eigyou tantou yakunin wa sohiki to sono kokyaku to no aida no jyou na setten desu.
tsumari wa shitsumon e no kaitou,atarashii bizinesu idiea no shokai to adobaisu no teikyo desu.
Gestumatsu mata wa nenmatsu mokuhyou na tassei o mezashite imasu.
kokyaku ni totte,tokubetsu na sabisu o teikyou shimasu.
watashi wa oiwai no tsuki de aru toki hataraite iru ue ni itsudemo zangyo shimasu.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Sengetsu chichi ni kite 3 gaihaku no puran o tatemashita aotode uttrakand to iu no wa tokoro e ikimashita. oko de iroiro na koudou o shimasu tatoeba umi de suiei to bare boru o asobimashita.soko ni wareaware na chiisai no mise ga arimasu,watashi wa boushi to kustu o kaimashita.asa de yama o nobotta ato de iroiro na otera e ikimashita.Konkai no nyuusyu ni yotte kono tokoro wa indo de totemo omoshiro ku naru gachi de arimashita.Yumei na umi no name wa ganga de abinagara uta o utaimashita.watashi wa mo tsugi ni kono tokoro no yotei o tatemasu kara samusa na tenki totomo ni hitobito to tokoro wa suteki desu yo ne.watashi wa soko e ikanai wakedewaikenai to omoimasu.

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