Subject: Re: LSM Joining Case Test - tanu singh kashyap
From: tanu singh kashyap <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 22 Jun 2019 05:09:00 -0400

| | LSM Joining Case Test

Name | tanu singh kashyap
E-mail | [email-masked]
Phone Number | (+91) 7840871647
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have recieved your mail regarding your ticket purchase and due date delivery issue . now a days it is very common that company issues ticket at very nearby dates,we check your issue today and try to solve this as soon as possible from our side,since customer service is our prior concern we will try to deliver your ticket at hotel address where you want to recieve,our team is in contact with you regarding the status of your ticket delivery status .                                                                                                                  being a customer service representative i will pay proper concern of your ticket status it will be securely deliver or not? from our end, and hope so you will enjoy the concert of lady gaga show .it will be very pleasing moment if your ticket will deliver to you at timetable you have mentioned .there will be no extra charges collect from you from our side for your ticket delivery at hotel.
Thanks for your ticket booking from our company hope so i have solved your query .Have a good day ahead.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service try to serve the customer from their services by giving the quality product .
good customer service try to give proper information about their product.
good customer service properly pay attention to the service where they are available.
good customer service care about their customer and try to give the proper service
great customer service not only concern with giving quality product but also deliver it to customer securely.
great customer service also check their services by customer feedback and rating.
great customer service priority is to serve the customer quality service along with status of services.
great customer service try to serve all the sections regarding the company policy to please the customer.

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