Subject: Fwd: French Language Test - Sephora muteb kon A Makap
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 21 Jun 2019 04:33:14 -0700 (MST)

Hi Ashwinee, 

Please evaluate this FR test. 
If you find this candidate as per the requirement then you can contact her on +918287608477 

Regards, 
Ashfaque 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Sephora muteb kon A Makap" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Friday, 21 June, 2019 13:39:37 
Subject: French Language Test - Sephora muteb kon A Makap 

		Foreign Language Screening Test 	Name 	Sephora muteb kon A Makap 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	i will ask to my customer to provide me a correct adress and i will directly send it to the delivery man to delivery the pizza as soon as and when the delivery man will reach to the correct adress i will apologize and assure him that mistake will not happen again. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	i finished my secondary school in science in DRC from 2010-2015. But once i arrived in india i change my course to BBA where i feel more confortable.I am pursuing my BBA from sharda university.I am an honest person ,an hard working person ,i accept changellenges.My hobbies is dancing,shoping and traveling.i am a displinate person,i am honnest and hard working person. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	La difference entre un bon service client et un grand service client cest par leur mot cles "bon" et ""grand".Un bon service client c'est un service qui est toujour a l'ecoute des clients et a leur satisfaction des clients.Tandisque un grand service client c'est du point de vu grandeur,la structure de la company et les nombres des personelles qui y travaillent. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je ne suis qu'une debutante qui cherche a apprendre et a avoir certains experiences concernat le travail.Ce qui fait que je sois la bonne person qu'il vous faut ce que je suis une personne qui a une forte personalite,ambitieuse et talentieuse.Je suis une personne qui aime apprendre et apprend vite et j'aime faire face a des dilemes.J'ai une tres forte esprit d'equipe et j'aime la displine. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	le pays que j'ai eu a visite pour mes vacance ete U.A.E precisement a Dubai,c'est un milieux touristique,les villes sont belles et bien construites .J'ai eu visite Palm jumeria d'ou je pris plein des belles photos .c'etait en plein Ramadan ,touts musulmants genaient et touts les restaurant etait ferme,ils n'ouvraient qu'a vingt heures pour manger .La majorite de la population sont des touriste et des commercants.C'est qui m'a plus marque c'est la displine et l'organization qu'avait les musulmants a Dubai .