Subject: Fwd: French Language Test - Dao Mohamed
From: HR Livesalesman <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jun 2019 03:24:43 -0700 (MST)

Hi Ashwinee, 
Another FR test. Please evaluate this. 

Regards, 
Ashfaque 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Dao Mohamed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Thursday, 13 June, 2019 15:09:20 
Subject: French Language Test - Dao Mohamed 

		Foreign Language Screening Test 	Name 	Dao Mohamed 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I am going to apologise to the client and secondly am going to tell him that there were a misunderstanding with the location but now we resolved it and his order his on the way to his location . So if he can just wait 5min and he will receive his order and I will kindly apologise before to handoff the phone . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	In my country i have been teaching French for 1years in extra classes and also I work in one company called chimtec and I was a supply manager in charge of packaging and delivering the item . After that I came to India to study my business administration (BBA) to complete my bachelors. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Selon moi un bon service clientèle est celui la qui tout d’abord cree un atmosphère amicale avec le client et répond au exigence et nécessité du client . Mais un excellent service clientèle vas répond au besoin du client, va au delà de ses espérances et aussi rende le client loyal à l’ entreprise. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je penses que je suis le bon candidat pour le travail parce que je parle et je comprend bien la langue française. 
Je suis dévoué et assidue dans le travail. 
Je suis dynamique et très facile à vivre . 
Je sais que je serais à mesure de faire le travail que l’entreprise me demandera de faire. 
J’aime les challenges et je finis toujours se que je commence. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Mon pays là Côte d’Ivoire est un beau pays avec une population avoisinant les 23 millions d’habitants. Je suis née et j’ai grandis à Abidjan la capitale économique de mon pays. Ma ville comprend plus contient 12 communes et moi j’étais à Marcory . Dans ma commune nous avons des restaurants , des super marchés, des entreprises , des lieux de divertissements et autres . Nous avons aussi un lieu où l’on se retrouve pour faire des affaires qui est appelé le plateau. La vie est abordable et vraiment plaisante.