Subject: Fwd: LSM Joining Case Test - Rakshak Solanki
From: HR Livesalesman <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: viraat <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 12 Jun 2019 02:30:19 -0700 (MST)

Hi Brian, 
Could you please evaluate this EN test? 

Regards, 
Ashfaque 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Rakshak Solanki" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, 12 June, 2019 14:14:19 
Subject: Re: LSM Joining Case Test - Rakshak Solanki 

		LSM Joining Case Test 	Name 	Rakshak Solanki 
E-mail 	[email-masked] 
Phone Number 	(+91) 8619408349 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The above selected blurb is the most appopriate one, as it contains most of the answers to customers query while promoting company values, but it still lack greetings which could be used to improve the customer experience. 

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good Customer service refers to answering customer's query and helping them out in the best possible manner. While, Great Customer Service not only resolves cumstomer's query it also encourages them to form a long term realtionship with the brand, by promoting brand values. 	

You can [ https://www.jotform.com/edit/4361382592524278591?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.