Subject: French Language Test - mbobda nguemkam giresse steven
From: mbobda nguemkam giresse steven <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 11 Jun 2019 06:30:28 -0400

| | Foreign Language Screening Test

Name | mbobda nguemkam giresse steven
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will tell my client that our delivery guy has been on the road since then and he has had some minor bottlenecks and he will be there in a few minutes and I will ask him to apologize that this will not happen again
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I'm 24 years old and I'm single, I studied electronics and I also do a lot of sports and music.  I am bilingual (French and English) and I am very social
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Je pense qu’un bon service est le fait de s’occuper normalement de ses clients alors que un service génial s’occupe de ses clients, rassure leurs clients et se rassure de ce qu’il ya de bien pour eux
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Je pense que je sui le meilleur pour ce poste parce que je suis un garçon intelligent et très travailleur et j’ai aussi beaucoup de qualité de travaille d’équipe . J’ai eu à gère une alimentation pendant 2 ans et je sais comment gérer les clients
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Quand je suis quitté dans mon pays , je suis allé au Benin et là-bas j’ai vu que leur pays est très beau, il on une bonne culture et ils ont aussi beaucoup de plage mais dans ce pays il ya pas d’éducation. Ensuite je suis allé en Côte d’Ivoire surtout à Abidjan là-bas la vie est très cher, une bonne culture,et j’adore leur musique; après je suis venu ici en Inde , ici ils ont une tes Bonne médecine, une très bonne technologie et beaucoup de monuments touristiques et c’est un pays très grand avec beaucoup d’habitants

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