Subject: Re: Spanish Language Test - Simran Kazania
From: Virat Joshi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Asfaque Ahmad <[email-masked]>
Date: Thu, 30 May 2019 06:48:36 +0000

Hi ,

Can you get this candidate to do the test again

Kind regards,
Viraat
________________________________
From: Simran Kazania <[email-masked]>
Sent: 30 May 2019 11:42
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]
Subject: Spanish Language Test - Simran Kazania

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Simran Kazania
Whats your first language       Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   Firstly i would apologize to the customer and then ask them the address again and try to get it delivered as soon as possible
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Simran I'm currently living in Vasant kunj , new delhi. I have just finished my post graduation in spanish and I'm a job seeker currently. I'm a fresher.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Good customer service is just delivering the work to customers whereas great customer service is to give very satisfactory experience that makes the come to us again and again .
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        I'm capable of working in group where everyone is given an equal opportunity to put their point forward.
I'm a hardworking .
I'm open to changes.
I'm a quick learner.
I work extra hard in challenging times and deliver the required work on time .
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     In june 2018 i travelled to rishikesh with my family. The divine vibe of the Ganges and the ghats was absolutely breathtaking. We stayed there for 5 days. We stayed at a very beautiful villa with lush surroundings much above the city. That place had very less network but it was worth taking a break from the technology and outside world. I spent those 5 days in the nature's lap and felt fresh and rejuvenating after coming back . Can't wait to visit it again !