Subject: Re: LSM Joining Case Test - Rohit Patel
From: Rohit Patel <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 29 May 2019 08:31:46 -0400

| | LSM Joining Case Test

Name | Rohit Patel
E-mail | [email-masked]
Phone Number | (+91) 7007084822
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i would like to inform you that I've just looked into your order today and i will insure you that you wll get your tickets in time.please provide the address of the hotel where you will be going to stay or the address of someone who will be available there to sign for the delivery for you. or you can update your delivery address with the help of given link  http://www.viagogo.com/Help/76 or just by signing in to the your viagogo account.

once you update your address, we will insure that seller will send the tickets on the updated address.tickets will be send via a track and tracable portal service.we will notify you by an email which contains all the information so that you can trace your tickets.

if the updated address is not your personal address, please inform them to expect a delivery so that they can recieve your tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | according to me a good customer service is only to solve the problem of the customer but a great customer service includes how to interact with the customers, getting all the required information about the problem and after that solve their problem.take feedback from the customers after solving their problem.if they require more assistant then provide them with best assistant.

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