Subject: French Language Test - Dehode Syllas isac
From: Dehode Syllas isac <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 29 May 2019 06:22:53 -0400

| | Foreign Language Screening Test

Name | Dehode Syllas isac
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will apologize and send him pizza as quickly as I can and provide him the discount for the next order.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I'm Syllas Isac Dehode from Congo,brazzaville.
I came to do my undergraduate degree in India in 2016 and I'm now a final year Bsc student from St. Mary's college.
I have some experience in marketing and personal assistance from internships I did back home with a Mobile service providing company.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | On parle d'un bon service clientele quand se service est moyen tandis que un meilleur service clientele est un service qui vas au dela de ces limites.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

J'ai eu a faire des stages dans le service client donc je suis mieux placer pour se boulot.
Je pense que je suis le candidat qu'il vous faut  par rapport a mes capacités et ambitions.
J'ai eu a faire des stages et gagner beaucoup plus de connaissance.
Je peut contribuer le peut d'experience que j'ai eu a avoir pour l'evolution de la company.
Je Suis sur de pouvoir donner le meilleur de moi pour satisfaire les clients.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

J'ai eu a visiter beaucoup de ville en Inde mais la ville Ou j'ai vraiment aimer est celle de Goa.
C'est une ville special pour le tourist,  sa fait toujours beau d'etre dans cette ville pendant l'été,  Les plages, la population qui vivent dans cette ville sont accueillant. Une petite ville bien pour une saison comme celle ci. Si J'ai l'opportuniter de y repartir,  je le ferais sans hesitations.

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