Subject: Re: LSM Joining Case Test - Naazia Hasan
From: Naazia Hasan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 29 May 2019 04:49:10 -0400

LSM Joining Case
Test

Name

Naazia Hasan

E-mail

[email-masked]

Phone Number

(+91) 9161055099

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

According
to me the first option is giving all the information she required and now she
can be tension free as for her order.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is where the customer is
not fully satisfied with the information or help provided whereas in great
customer support service the customer is well informed about even the minute
details regarding his or her query.The customer feels fully satisfied when he or
she has full information and has no doubts.In good customer service there are
chances when the customer may have some doubt and may not be clear regarding the
decision he or she should take.

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