Subject: Re: LSM Joining Case Test - vishal Singh
From: vishal Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 28 May 2019 03:20:18 -0400

| | LSM Joining Case Test

Name | vishal Singh
E-mail | [email-masked]
Phone Number | (+91) 7248107376
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Nothing much to change in blurb 4. As what i personally feel is it gives the client a set of reif that his or her ticket will be get to him or her on time. We are not making our client restless by not providing him or her incomplete information.
We can add one thing that telling him or her that we have appointed a member from our team to inspect this whole processing and making sure that it get delivered on or before time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In good customer service we stick to our by laws and make sure to deliver the best product to our client.
In this we do our best within our bylaws.
In great customer srvies we keep the client services above the by laws and policies.
In this we kind off bend the by laws to give the best service.
We bend it, not break it.

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