Subject: Re: LSM Joining Case Test - Bittu dey
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>, viraat <[email-masked]>
Date: Fri, 24 May 2019 23:23:50 -0700 (MST)

Hi 

It's a 'No' for this candidate. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Bittu dey" <[email-masked]> 
To: "saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, 25 May, 2019 11:42:48 
Subject: Re: LSM Joining Case Test - Bittu dey 

		LSM Joining Case Test 	Name 	Bittu dey 
E-mail 	[email-masked] 
Phone Number 	(91) 8800596012 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Because she had already booked ticket but she didn't know how to check and get her ticket from the online sites and as per customer concern is that she wants this ticket will deliver at hotel address which was available on site that she can also add this hotel address. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is provide a first time resolution and Great customer service is when u feel customer happy with your resolution and appriciate for your information. 	

You can [ https://www.jotform.com/edit/4345739682527009818?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.