Subject: Japanese Language Test - ambika mehta
From: ambika mehta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 18 May 2019 05:00:53 -0400

| | Foreign Language Screening Test

Name | ambika mehta
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

hello sir good evening.. your Oder is on the way we apologise for the inconvenience and botheration.(after confirming the address) actually sir by mistake i had your address wrong.. sorry for the inconvenience caused by our side we will compensate for the trouble .will be delivering your oder in next 20mins.as I have said that we will compensate for it  we have send one mini meal along your oder..

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i am presently doing graduation (correspondence)m in 2nd yr..along my studies i am studying Japanese language.. basically m a fresher but i taught Japanese language at institute near my place nd given private tution for primary Japanese level

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

私の　意見として　良い客サビスと　すばらしい　客サビス　と違い　が　たくさん　ありません　が　どちら　は　担当者の　たいど　に　よります。口のうまさ　が　大切です。客　に　頼まれた
こと　をよく聞いて　理解したあとで　できるのは　大切です。私によって　違いを　減らすのはたいどてす。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 1.私は　私の　頼もしく冷静な　たいどで　客様のことをよく満足できます。できにくいことをできやすいことに　変わる自信があります。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 巡った　ばかり　ところはPunjabでした。いとこの　結婚式でした。あまり楽しかったです。いっぱく　のみ　止まった。いろいろなところに　行きました。golden templeも　行きました。そろそろまたいきたいです

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