Subject: Re: LSM Joining Case Test - Aakash bhati
From: Aakash bhati <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 6 May 2019 05:00:54 -0400

| | LSM Joining Case Test

Name | Aakash bhati
E-mail | [email-masked]
Phone Number | (+91) 7088824090
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would select the 3rd blurb because in the begining it leads customer with sympathy and empahty  both.
Also, it ensaures  that costumer supports team monitoring the customer's order in time for the event and gives an idea regarding the expect time fo better  resolution  of the issue of delaying the time of delivery of costumer's tickets for the concert of lady gaga.
The thing i advise to add with this blurb is to mentioned customer's hotel medatory details

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The good customer service to to fullfilling costumer needs related to process.
In the other hand 'A GREAT CUSTOMER SERVICE' is to serve customer the optimum effeciency of the matter.

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