Subject: Re: LSM Joining Case Test - Amar chaudhary
From: Amar chaudhary <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 6 May 2019 02:52:12 -0400

| | LSM Joining Case Test

Name | Amar chaudhary
E-mail | [email-masked]
Phone Number | (91) 9911349435
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Nowadays e-tickets are availabe for everything and also this Blurb gives all the information to get the tickets whether physically or electronically.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is the service given by every other company. All company solves the problem regardless of the resolution or time taken but great customer service is something doing different from others. Customer delight will be the right word for great customer service where there is SLA or TAT for every problem to be solved. Service which serves all the purpose of the customer along with the company is called great customer service. Good service will only make the customer happy but not give the satisfaction. Great customer service brings more customers to the comapany and build the company image.

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