Subject: Re: LSM Joining Case Test - Snowy Chawla
From: Snowy Chawla <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 3 May 2019 06:37:48 -0400

| | LSM Joining Case Test

Name | Snowy Chawla
E-mail | [email-masked]
Phone Number | (201301) 8168298685
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | It is because the email confirms that the seller has confirmed the tickets and asked about the delivery address to avoid any delays.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means that the query of the customer has been answered appropriately whereas great customer service would mean that the customer concerns has not only been answered appropriately whereas he has been fully satisfied with the resolution provided and look forward to work with us in future.

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