Subject: Re: LSM Joining Case Test - Chitra Pandey
From: Chitra Pandey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 06:33:52 -0400

| | LSM Joining Case Test

Name | Chitra Pandey
E-mail | [email-masked]
Phone Number | (+91) 8192965809
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As there is clearly mentioned in the above guidelines that our mission is provide best service to the customer and we have to promote our brand of Viagogo, So as per my point of view Blur 4 is good as compare to other Blurb.
We can additional add some sentence like 'thank you for contacting us and we will happy to help you and we will here only for help you, if you will face any further query in future so please reach out with us thanks for being part of Viagogo and we will appreciate your trust on Viagogo.
I think we should use type of humble sentences.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means to provide appropriate resolution to the customer and resolve the query for which customer contact with us but great customer service means to provide satisfactory solution to the customer and go extra mile to the help for the customer in another word great customer service means provide 'wow' experience to the customer.

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