Subject: 4 star applicant - Naukri.com -Interview - International Customer Service - Rs. 40K, null, null, 4 years 04 months, Delhi, 3.5
From: priyanka purawat <[email-masked]>
To: [email-masked]
Date: Mon, 29 Apr 2019 18:48:59 +0530

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Job Title
Interview - International Customer Service - Rs. 40K

30 Applicants

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priyanka purawat

(4/5)

Worked in Arcgate Inc. in a non-voice process US based TrialPay Customer Support. Handling customer grievances via email. Granting credits to the customers after complete analysis of the proof/receipt provided. Used to perform critical credit card transactions.Performed Market research activities through secondary data/information. Worked as a Sr Customer Service Officer handling branch banking operations like CTS Clearing, NEFT/RTGS,Hzndling Cash,ATM Replenishment,Issue and process DD within the stipulated TAT. Maintenance of registers and MIS related to cheques,lockers,Cash ,DD etc.Facilitate cross-sell of savings and investment products to clients to meet branch objectives During my graduation in BBM i had undergone a training at Hindustan Zinc Limited,Udaipur in for a month & in my MBA i did my 45 days training at Rajasthan State MinesLimited ,Udaipur,Rajasthan in which my topic was 'Evaluation of Recruitment & Selection at RSMML'
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Key Skills kpo,crm,backend operations,service level adherence,inbound voice process,chat process,email process,blended process,communication skills,flexible,branch banking operations,clearing operations,investment products,retail liabilities,neft,kyc,TELL

Exp
4 years 04 months

CTC
3.5

Location
Delhi

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Current Designation Not Mentioned
Current Company Not Mentioned
Notice Period 15 Days or less
Previous Designation Senior Customer Service Officer

Contact Details
Mobile: +919414926909
Landline: Not Specified

Prefers Delhi, Delhi / NCR
Education
MBA/PGDM
pacific institute of management
B.B.A/ B.M.S
Mohan Lal Sukhadia University

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