Subject: Trainer Candidate - Priyanka Kumari
From: Priyanka Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Apr 2023 02:49:16 -0400

Tech Support
Test

Name

Priyanka
Kumari

E-mail

[email-masked]

Phone Number

(+91) 8851593387

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 44

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Revive it solutions
OPC

Senior Quality Analyst

35k

Previous Employer 1

Impact infotech pvt.
Ltd.

Desktop support L1

31st may 2021

22k

Previous Employer 2

Intero solutions pvt ltd

Quality Analyst

8th feb 2023

24k

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in Quality?

Call
monitoring,  Call Auditing, arrange feedback sessions

Have
you worked as a Quality Manager in a Call Center/Customer Service/BPO
Environment?

Yes

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Giving solutions is good customer service and
customer satisfaction is great customer service.

What according to you
makes you a good candidate for this position?

My
Experience

On a scale of 1 - 5 please rate your fluency in
spoken English

5