Subject: Arabic Language Test - Haidara Amon
From: Haidara Amon <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Apr 2023 07:26:47 -0400

| | Foreign Language Screening Test

Name | Haidara Amon    /  (603203) +918122372308    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Dear Customer,

Thanks for contacting us

we would like to inform you that , as per our update , your address was wrong, we kindly ask you to provide us with the correct address with Google map link to avoid the delay

We are waiting to hear you

thanks

مرحبا عزيزي العميل ،

شكرا لإتصالك بنا

نود إخبارك أنه وفقًا لتحديثنا ، كان عنوانك خاطئًا ، ونطلب منك التفضل بتزويدنا بالعنوان الصحيح برابط خرائط  لتجنب التأخير

نحن ننتظر أن نسمعك

شكرًا
مجموعة إل إم جي

Lmg Group

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Dear Customer

Thanks for contacting us

We are sorry for this situation, we kindly ask you to share the item picture then we can assist you better

we are looking to hear you

thanks

Lmg Group

مرحبا عزيزي العميل

شكرا لإتصالك بنا

نأسف لهذا الموقف ، نطلب منك مشاركة صورة العنصر ثم يمكننا مساعدتك بشكل أفضل

نحن نتطلع لسماعك

شكرًا

مجموعة إل إم جي

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