Subject: English Language Test - Kishan Mishra
From: Kishan Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Apr 2023 11:11:54 -0400

Foreign Language
Screening Test

Name

Kishan
Mishra     /  (+91) 9599616525
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hi
Mr....

Your order has been delivered from our side but because of
wrong address information this could not be delivered.

I'm requesting you please confirm us your proper address. so that we can
deliver your order immediately.

You can change your address through the link given below or also from the
app.

Link-----------------

Thanks for ordering from us if you have any other enquiry so you can mail us and
you can call us by support number.

Thanks for joining us.

Regards,.
Date-13/04/2023

Kishan mishra

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Mr.....

We are apologies for inconvenience. Your complaint  has been noted. We will
try that this does not happen again in the future. Send us your order I'd,
we will change that TV Cabinet as soon as possible...

Our team will get back to you within 48 hours..

If you have any other enquiry. You can contact us by mail or you can call our
support team, from the number written below.

Support number--------

thank you for joining us have a nice day...

Regards,.
Date-13/04/2023

Kishan mishra