Subject: Arabic Language Test - Danish Zaidi
From: Danish Zaidi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Apr 2023 04:57:44 -0400

Foreign Language
Screening Test

Name

Danish
Zaidi    /  (0091) 9307748530    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Thanks for reaching us.

We really apologize for inconvenience you faced.

We would like to help you in this case.

Your order has been successfully placed and shipped the same but due to wrong
delivery address courier wasn't able to deliver your order kindly help us
in providing your correct address details so we our service can do its best.

Thanks for choosing us.

Customer service executive

Danish Haider Zaidi

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Thanks for reaching us first.

We really apologize for inconvenience you faced.

We have registered your query and started working on the same kindly provide us
some time to serve you better.

Thanks for choosing our services.

Customer service executive

Danish Haider Zaidi