Subject: English Language Test - Mohd Wajahat
From: Mohd Wajahat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Apr 2023 07:53:51 -0400

| | Foreign Language Screening Test

Name | Mohd Wajahat    /  (91) 8171816318    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

When the customer ordered the handbag, he may have enter the wrong address, You can tell the courier man if your address wrong, so your name and phone number match this address,You can identify its courier is mine, And then you can take your courier from him

Thanks
Livesalesman

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Sir,

When our team reached with your delivery,
Then you sould check that delivery, And when our team left in the morning and you are complaining the evening, becouse of this we cannot ships new tv cabinate.

Thanks
Livesalesman

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