Subject: English Language Test - Rohit Shukla
From: Rohit Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Apr 2023 06:56:38 -0400

Foreign Language
Screening Test

Name

Rohit
Shukla    /  (91) 8126816165    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello customer

We have delivered your hand bag in your delivery address on the same day when
you ordered a products. For any mislead please check again your delivery address
and you may also raise your query on your product review as soon as possible we
will contact you

Thanku

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Abdul

As per rule and regulations you should inform at the time of installation of
your TV cabinet.

On the other hand you have another chance to exchange it,if it is in
guaranty period to our company

Thanku