Subject: English Language Test - mansi pandey
From: mansi pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Apr 2023 02:45:34 -0400

Foreign Language
Screening Test

Name

mansi
pandey     /  (226020) 9569124836
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

i would
like to know the correct address of the customer via call or sms and then would
deliver customer the respective order in order to give the courier in the
respective time period alloted to the customer

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

i will convey this message to the company soon
and will try to re place the order as soon as possible and will also try to do
the replacement free of cost without pay and will be sorry for the inconvience
caused by us to the customer

with regards

homebox team