Subject: English Language Test - Rajiv Arora
From: Rajiv Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Apr 2023 01:20:58 -0400

| | Foreign Language Screening Test

Name | Rajiv Arora    /  (91) 9873985154    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Goodmorning sir
I am calling from I Flipkart company. You have purchased a bag from our company.please confirm ur mailing address,so I delivered ur parcel in ur  as early as possible
Thanking you
Warm regards
Flipkart

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Goodmorning sir
I am calling from LG. I received ur mail  that you are received strach TV cabinet and I apologised that ur are facing problem. I arrange a new TV cabinet and installed as early as possible .your problem will be resolve shortly
Thanks
Warm regards
LG

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