Subject: Trainer Candidate - Pinkey Sharma
From: Pinkey Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Apr 2023 04:29:17 -0400

| | Tech Support Test

Name | Pinkey Sharma
E-mail | [email-masked]
Phone Number | (201005) 9818839189
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sahibabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Merino | QA | | 36
Previous Employer 1 | I energizer | QA | 2022-20-11 | 29
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30
Please briefly describe your work experience specifically in Quality? | BAU audits ,dip checks,call calibration.preparing syn_up call weekly, process recommendation.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A service which remain in mind of CX with good image is great service where CX is satisfied at that meanwhile time only and forget to came back that is ok ok good service
What according to you makes you a good candidate for this position? | Skilled in People management and good in recommendation .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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