Subject: Trainer Candidate - Balvinder Singh
From: Balvinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Apr 2023 01:02:02 -0400

| | Tech Support Test

Name | Balvinder Singh
E-mail | [email-masked]
Phone Number | (91) 8076576912
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi Dwarka

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | KFC | Restaurant General Manager | Currently working | 34k
Previous Employer 1 | Haldiram | Assistant outlet manager | 8-02-2023 | 28k
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in Quality? | As I working in QSR industry it's my basics job to maintain Quality all the time in restaurant
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Didn't face any kinde of situation
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Setisfy and fulfill Guest demand in extra ordinary way
What according to you makes you a good candidate for this position? | My skills and experience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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