Subject: Trainer Candidate - Rohit Kumar
From: Rohit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Apr 2023 00:41:37 -0400

Tech Support
Test

Name

Rohit
Kumar

E-mail

[email-masked]

Phone Number

(91) 7558754115

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Nagpur,
Maharashtra

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Orange City Alloy's Pvt Ltd

Quality Engineer

30000

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

1 Month

Please briefly
describe your work experience specifically in Quality?

I have
Five years Experience in Quality Control.

Inprocess Inspection,On Machine Inspection, Final Inspection

Customer Handling,Prepare Of Report for Customer standard
Monitoring of Each stage products like Roughing Stage, Semifinshing stage
And Final stage

I have also experience in CMM

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Firstly I Understood  problem why are deviation then
written CAPA of Observation of problems and Taken Corrective action

How to solve the problem it will be thinking and affordable Rectification

This is not Repeat for next time  Deviation,we will be take a Process and
stop this type of  problems.

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good:Let me find out what we can do for you.
Great:"Here's what I will do."

What according to
you makes you a good candidate for this position?

Assess i
own confidence in yourself to fulfill the position's duties

On a
scale of 1 - 5 please rate your fluency in spoken English

3