Subject: Trainer Candidate - AASTHA SHARMA
From: AASTHA SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Apr 2023 01:34:22 -0400

Tech Support
Test

Name

AASTHA
SHARMA

E-mail

[email-masked]

Phone Number

(91) 9317011448

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Baddi, Himachal

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Luminous

Associate
engineee

4 -april-23

30k

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in Quality?

Supplier
Quality engineer. Handling sam audits and supplier domain. Nc monitoring

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

For high rejection trend in our display pcba leading to on/off
switch broken and major production loss. I have taken the six sigma project and
reduced the reduction

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Keep costumer points in light while offering service is a great
customer service

What according to you makes you a
good candidate for this position?

My dedicated nad knowledge
domain

On a scale of 1 - 5 please rate your fluency in
spoken English

5