Subject: Trainer Candidate - Vivek Solanki
From: Vivek Solanki <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Mar 2023 04:00:16 -0400

Tech Support
Test

Name

Vivek
Solanki

E-mail

[email-masked]

Phone Number

(+91) 9599495051

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Greater Noida

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Soothe healthcare Pvt
Ltd

Quality executive

1 dec 2022

25690

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

After 5 April

Please briefly
describe your work experience specifically in Quality?

Analysis
of quality reports

Documentation work

Quality testing

Audit

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is you do manage the
customer satisfaction.

Great customer service is that you do work both for the benefits customer and
company.

What according to you makes you a good candidate for
this position?

I know how to manage the colleges according to work
load

On a scale of 1 - 5 please rate your fluency in
spoken English

3