Subject: Trainer Candidate - Aarshi Bhandari
From: Aarshi Bhandari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Mar 2023 13:09:20 -0400

Tech Support
Test

Name

Aarshi
Bhandari

E-mail

[email-masked]

Phone Number

(91) 7017866267

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Saharanpur

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

EY

Senior Analyst

31-Mar-2023

24000

Previous Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

Immediate joiner

Please briefly
describe your work experience specifically in Quality?

Willattach my resume.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Na

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Good is just provinding solution and great is along with
solution satisfaction the customer gets

What according to
you makes you a good candidate for this position?

Firstly
one must be very precise and focused towards work because the main here is
quality.

On a scale of 1 - 5 please rate your fluency in
spoken English

5