Subject: Trainer Candidate - Prabhat Kumar
From: Prabhat Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Mar 2023 07:58:31 -0400

| | Tech Support Test

Name | Prabhat Kumar
E-mail | [email-masked]
Phone Number | (+91) 9140133511
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Varanasi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bandhan Bank | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 90 days
Please briefly describe your work experience specifically in Quality? | Loan sanctioning authority small business and agri loan
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | I am doing credit underwriting job for unsecured business loan
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When customer ask for any requirement available in other companies but stay
What according to you makes you a good candidate for this position? | Good analytical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |