Subject: English Language Test - Mubeen Kt
From: Mubeen Kt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Mar 2023 05:34:09 -0400

Foreign Language
Screening Test

Name

Mubeen
Kt    /  (91) 9961164326    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi we are from babyshop. Com, we understand your problem, the
product already dispatched, its in your near courier service, they cannot to
contact you, so please give us your original contact number and address

Thanks

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

We
understanding your issue, the unit will change within 2 days

Regarding!