Subject: Trainer Candidate - Toyaj Sharma
From: Toyaj Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Mar 2023 01:22:51 -0400

| | Tech Support Test

Name | Toyaj Sharma
E-mail | [email-masked]
Phone Number | (091) 8447208567
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarah

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Detox corporation pvt Ltd under taking ONGC | Chemist | Working till now | 28000
Previous Employer 1 | Mm aqua tech Ltd | Supervisor | August 2019 | 24000
Previous Employer 2 | Centum electronic pvt Ltd | Shift incharge | 2016 sept | 9000

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in Quality? | Work as per sop and material specification, many analysis of raw material MFI, DENSITY, LC, PC, Kar Fisher, XYLENE, WD XRF, FTIR, HPLC FOR ADDITIVE ANALYSIS BULK DENSITY.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

5s maintain, Reporting to Hod, quality maintain, result review, manpower handling, work distribution,
For confirmed standard sampler per day,

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good means can be better,
Everything is good means like a avaerge,
But better means 100 percentage super.

What according to you makes you a good candidate for this position? | Mistake minimize surely, creative action and preventive action, work easy to flow,
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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