Subject: Trainer Candidate - Toyaj Sharma
From: Toyaj Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Mar 2023 09:31:22 -0400

| | Tech Support Test

Name | Toyaj Sharma
E-mail | [email-masked]
Phone Number | (091) 8447208567
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Detox corporation pvt Ltd under taking ONGC | Chemist | 2020 | 26000
Previous Employer 1 | Mm aqua tech Ltd | Production aupervosor | 2016 | 23000
Previous Employer 2 | Centum electronic pvt Ltd | Shift in charge | 2014 | 14000

If Selected, how much time do you need to join? | 30 days

Please briefly describe your work experience specifically in Quality?

I am Working in Qc laboratory, Rm HDPE, LLDPE, PP
analysis MFI, DENSITY, PC, LC, XYLENE, BD, MOULDING, WD XRF, HPLC, KARL FISHER, MOULDING all parameter, Mis prepartion, deviation, total sample count, reporting to HOD.
Activity - 5,s , kaizen, fifo, sampling timing,

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

We assure first then send to report HOD EX- Retest, replicate, sometime we do not get right result then match the history as per specification and known to plant dosing for cross verify result.
Capa -

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good mean average , we can do. ( may be better)
But great no doubt it's valuable 100 ℅ surity.
Good we always do it but for great all think should be perfect for it. Fully inspection

What according to you makes you a good candidate for this position?

Worked as per standard, iso, nabl
And always to review own result due to minimize mistake.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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