Subject: English Language Test - Pushkar singh
From: Pushkar singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Mar 2023 01:33:29 -0400

Foreign Language
Screening Test

Name

Pushkar
singh    /  (+91) 9268962879    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Sub:Order enquiry

Dear Customer,

Greetings from ABC co. Hope you are doing well.

We received your email inquiry regarding the product you purchased on 1-2-2023,
as we can see that there is some problem with the address provided.

Please recheck the address and confirm so that we get it delivered to you at the
earliest.

we seek your understanding in this concern.

Regards

Pushkar

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul.

Greetings from ABC.

We are so sorry to hear that after installation of cabinet you noticed scratches
on it. We will definitely help you to get it repaired or replaced which ever
will be possible to make you happy.

Our team will reach your home within next few hours to resolve your concern.

Seek your cooperation.

Thank you

Abv