Subject: English Language Test - ASHUTOSH DUBEY
From: ASHUTOSH DUBEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Mar 2023 04:22:40 -0500

| | Foreign Language Screening Test

Name | ASHUTOSH DUBEY    /  (91) 7348526904    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Ma'am
I apologize for your inconvenience, but I want to confirm your address. because that address your mention is incorrect so please revert back with correct address.
I hope you understand situation and corporate with the delivery agent.
Thanks & Regards
Company Name

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,
Sorry for your inconvenience but don't worry I raise complaint regarding your issues and within 24 hours our team investigate these issues after that as per policy we will provide you best resolution.
Thanks & Regards
Company Name

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