Subject: Arabic Language Test - Mohd Anas
From: Mohd Anas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Mar 2023 01:24:50 -0500

Foreign Language
Screening Test

Name

Mohd
Anas    /  (500008) 8869930098    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello Sir/ma'am,

Could you please provide the proper address.

The address you have given is showing a wrong place, unless your order will be
safe till delivery.

thank you.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi Abdul,

We're sorry for inconvenience, Our team will reach at your home soon and
they will fix it if it possible otherwise will replace your product with new.

Have a good day!