Subject: English Language Test - Sabhya Nishad
From: Sabhya Nishad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Mar 2023 00:10:52 -0500

| | Foreign Language Screening Test

Name | Sabhya Nishad    /  (91) 7651997089    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Asking for a refund is often a sign that the customer feels like they haven’t gotten value from your product. If you can acknowledge and address that issue, the refund may become less important to them.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

A Return and Refund Policy is a policy that describe your business's process, policies and requirements for accepting returns.

In this article we'll discuss Return and Refund Policies for ecommerce stores, whether you're legally required to have one, what to include in one, where you should display it, and more.

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