Subject: English Language Test - Nishant Verma
From: Nishant Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 04:59:05 -0500

| | Foreign Language Screening Test

Name | Nishant Verma    /  (91) 8447120124    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,
We are really sorry for the inconvenience caused to you we wish like to inform you that your product has been handed over to our delivery partner.

We are requested you to please update your address so that our delivery partner can reach you and deliver your product at your doorstep.

Thanking you
XYZ company

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Mr Abdul,
We are really sorry for the inconvenience. And please we want some images that includes that streches and if we found the same we will definitely raise the request for return/replace that Cabinet.

Thanking you
Homebox team

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