Subject: English Language Test - Zaid Ahmad
From: Zaid Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 03:25:16 -0500

Foreign Language
Screening Test

Name

Zaid Ahmad
/  (271801) 9198329919    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

To:  [email-masked]

From:  xyz

Sub: in response of your order

This email is all about your order which was supposed to

Have reached you by now . Unfortunately we couldn't reach you out due to
wrong address. I will be highly pleased if you send us your correct address.

Your order will be delivered to you as soon as possible.

Sorry for your inconvenience sir

Thanks for your time

Customer service representative

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

My name
is zaid Ahmad. I just purchased a tv cabinet from your unit I found it defective
later.

I want you to look into it or change it with other

From. Your customer zaid Ahmad

Purchased 7.5 20023