Subject: English Language Test - Rishu Mishra
From: Rishu Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 03:21:32 -0500

| | Foreign Language Screening Test

Name | Rishu Mishra    /  (228411) 8858675968    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I am very regarding for that and thankyou for your patience sir, but some courier address issues to it may be late.
I am requesting to you that please wait 2 days more after that i will give you an email to register your complain and i will take action to courier company.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am so sorry sir about your loss if it's has returnable policy it will be returned but it's has not to returnable policy so you have to complain about your losses and i will send an engineer who change your scratches part and covered all that

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