Subject: English Language Test - Ashish singh Pundir
From: Ashish singh Pundir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Mar 2023 08:03:15 -0500

| | Foreign Language Screening Test

Name | Ashish singh Pundir    /  (91) 7248894768    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir, as per your information  the given address by you is wrong, so that's  why  we can't deliver  your package on time.
Please give your correct address so that we ship your address again and deliver  to you.
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer, we are totaly apologize for that.
As soon our delivery  boy exchange the product after conplete verify.
Thank you for shopping with us.

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