Subject: Trainer Candidate - Tanay Potdar
From: Tanay Potdar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Mar 2023 04:16:29 -0500

Tech Support
Test

Name

Tanay
Potdar

E-mail

[email-masked]

Phone Number

(+91) 8779773401

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

New Delhi

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Previous Employer 1

Squadstack

Assistant
Manager

Nov -2022

42000

Previous Employer 2

Motilal Oswal

Senior Business Advisor

Sept-2022

30000

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in Quality?

I have
perform OJT - of Sales Executive!

Have measured them on Different parameters from opening of the call to closing
of the call and have taken a feedback session highlighting their pros and Cons
and have given explained them how to tackle them on the suituation they are
stuck on

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is that you listen to the
query and try to solve it appropriately

Great customer service is that you listen to the query and get the things done
immediately even if you need to go out of your way

What according to you
makes you a good candidate for this position?

I have a
sales Background and while providing the training can use that experience to
highlight sales executive and give them a bigger approach and perspection so
that it helps them in the converting it into business

On a scale of 1 - 5
please rate your fluency in spoken English

4