Subject: Trainer Candidate - Ankit Soni
From: Ankit Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Mar 2023 11:12:22 -0500

Tech Support
Test

Name

Ankit
Soni

E-mail

[email-masked]

Phone Number

(+91) 9682073072

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mahoba

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Paytm payments bank

Assosiate

28000

Previous Employer 1

Na

Previous Employer 2

Na

If Selected, how much time do you need
to join?

15 Days

Please briefly
describe your work experience specifically in Quality?

I will
ensure that a client's needs are met, will interact effectively with
customers and team members daily, and is typically the first point of contact
within a company or business.

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

I will ensure that a client's needs are met, will
interact effectively with customers and team members daily, and is typically the
first point of contact within a company or business.

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service represents will get the
problem solved eventually. Great customer service reps will get it solved
immediately, doing everything they can to remedy the problem at
hand

What according to you makes you a good candidate
for this position?

I am a hard working and always ready for the new
achievements

On a scale of 1 - 5 please rate your fluency in
spoken English

3