Subject: Trainer Candidate - Umang Mishra
From: Umang Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Mar 2023 01:47:39 -0500

Tech Support
Test

Name

Umang
Mishra

E-mail

[email-masked]

Phone Number

(+91) 7409508788

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

I will relocate to
noida.

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Analec Infotech

Software Test
Engineer

20 days

76k

Previous Employer 1

Quess
corp

software testing engineer

63k

Previous Employer 2

Qualitest

software test
engineer

34

If Selected, how much time do you need
to join?

20 days

Please briefly
describe your work experience specifically in Quality?

I am
responsible for all functional and UI testing of web and applications.

logging bugs to Jira.

API and database testing

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

I and my team were responsible for many situations where we
have to perform regression testing with the sensitive scenarios and test
plan.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

good
customer who understands the problem and great customer is the one who
understands the problem plus participates with services.

What
according to you makes you a good candidate for this position?

I am good at testing and having same relevant
experience.

On a scale of 1 - 5 please rate your fluency in
spoken English

4